The leading AI Skills Management solution

Manage skills once. Make them available everywhere.

Manage skills centrally and make them available to all staff instantly, across all their LLMs. NomNom is model agnostic—publish once for Claude, ChatGPT, Codex, internal assistants, and the models still to come.

One governed source. Every employee. Every LLM.

Customer operations
Draft

SKILLS

▾ Intercom Review
⌑ SKILL.md
▸ references/
▸ scripts/
▸ assets/
▸ Escalation Brief
▸ Voice of Customer
SKILL.mdValid

---

name: intercom-review

description: Review support conversations

---

# Intercom Review

Evaluate conversations against the approved quality rubric.

## Instructions

1. Read the referenced rubric.

2. Score each conversation.

All Agent Skills checks passed6 files

One source of truth

A controlled catalog for every reusable AI skill.

Replace scattered prompts and duplicated Markdown with searchable, editable Skills that keep their origin and update history intact.

All Skills

Across personal and organization Projects

⌕ Search skillsFilter
SkillProjectOriginReleaseValidationUpdate stateUpdated
Intercom Reviewsupport · qualityCustomer operationsgithub / support-opsv2.4.1ValidUp to date8m ago
Release Notesproduct · writingProduct writingbitbucket / product-docsv1.8.0ValidUpstream changed2h ago
Incident Summaryincidents · internalEngineering opsNomNomv3.1.2ValidLocal changesYesterday

Copy a Skill into another Project and NomNom preserves its lineage—without creating a shared mutable record.

Repository connections

Bring the whole repository structure into view.

Connect multiple GitHub and Bitbucket repositories to one Project. Scan complete Markdown folder hierarchies, import several Skills at once, and retain the branch, path, revision, and base snapshot.

GitHubacme/support-ops · main
skills/3 Skills
intercom-review/SKILL.md
escalation-brief/SKILL.md
playbooks/12 Markdown files
support-overview.mdCan become a Skill

Controlled updates

See changes. Review them. Stay in control.

NomNom detects upstream changes without applying them. Compare the last accepted base, your current Draft, and the latest repository version before anything changes.

BaseLocal DraftUpstream

12## Review criteria

13- Check response tone

13+ Check tone against the rubric

14- Confirm next steps

Editing workspace

Markdown and Mermaid, side by side.

Work across a full file tree with a resizable editor and preview, formatting actions, validation results, and unsaved-change protection. Text, diagrams, and binary supporting files stay together inside the Skill.

Markdown renderingMermaid visual editingAgent Skills validationText & binary files
NomNom Mermaid sandbox with editable source and rendered diagram preview.

The standalone Sandbox remains available for free-form Markdown and Mermaid experimentation.

Immutable distribution

Turn an editable Draft into a release AI clients can trust.

Publishing validates every Skill, requires a complete change summary and semantic version, then captures the whole Project as a locked snapshot.

Editable Draft14 Skills

Customer operations

3 file changes · validation passed

Publish
Locked Release

v2.4.1

sha256:b890…4ea7

Every release includes

Manifest
Complete file hashes
ZIP artifact
Raw file URLs
CLI reference
MCP references

Model-agnostic distribution

One governed skill. Every employee. Every LLM.

NomNom makes centrally managed, immutable Skills available instantly through connectors and local installation. Employees can use the same approved Skill in Claude, Codex, ChatGPT, or an internal assistant—without copying prompts by hand.

“Use the NomNom connector to retrieve and apply the Intercom Review skill.”
NomNom MCPRead only
  1. 1Search released Skill metadata
  2. 2Resolve the immutable Skill reference
  3. 3Retrieve SKILL.md verbatim
  4. 4Fetch referenced supporting files
  5. 5Apply instructions to the task
  6. 6Report version and checksum
search_skillsretrieve_skillread_skill_file

Local installation

Bring complete Projects into development work.

Install released Skills beneath .nomnom/skills/, add a managed reference to AGENTS.md, and update safely without silently overwriting local changes.

$ npx nomnom.md login

$ npx nomnom.md install acme/customer-ops --agents

✓ Installed 14 skills from customer-ops@2.4.1

.nomnom/skills/acme/customer-ops/

Client Connectors

One MCP endpoint. Independent access for every LLM.

Create separate connectors for Claude, Codex, ChatGPT, and internal assistants. Each has its own OAuth credentials, redirects, usage state, rotation, and revocation.

Claude ProductionClaude presetActive
CodexCustom presetActive
Internal AssistantCustom presetRevoked
Active connectors2 / 20

Trust by design

Control at every boundary.

Released means immutable

Draft edits never change an existing Release.

Updates require review

Repository changes are detected, never silently applied.

Retrieval is read-only

MCP tools never change content or execute released scripts.

Access is explicit

Organization membership is invitation-only and identity-bound.

Secrets are shown once

Every Client Connector can be rotated or revoked independently.

Actions are auditable

Operational metadata is recorded—not conversations or prompts.

Your central skills workspace

Give every AI client the right skill, at the right version.

Manage skills centrally, govern every release, and make approved instructions instantly available to all staff across every LLM.